Terms of Service

Last updated: 03 July 2026

Welcome to NORYEL. These Terms of Service ("Terms") govern your access to and use of our website and the purchase of products from our online store. By accessing our site or placing an order, you agree to be bound by these Terms. These Terms are governed by the laws of England and Wales, and comply with applicable UK consumer protection legislation.

1. General Conditions

We reserve the right to refuse service to anyone, for any reason, at any time. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our services without express written permission from NORYEL.

2. Products and Pricing

All prices displayed on our website are listed in British Pounds (£ GBP) and include or exclude VAT as indicated at checkout, in accordance with UK tax regulations. We reserve the right to modify prices at any time without prior notice, though changes will not affect orders already confirmed.

We have made every effort to display the colours and images of our products as accurately as possible. We cannot guarantee that your device's display of any colour will be accurate.

We reserve the right to limit the quantities of any products that we offer, and to discontinue any product at any time.

3. Orders and Payment

By placing an order, you confirm that you are legally capable of entering into a binding contract and that all information you provide is accurate and complete. We reserve the right to refuse or cancel any order for reasons including product availability, errors in pricing or product information, or suspected fraudulent activity.

Payment must be received in full before an order is dispatched. We use secure third-party payment processors to handle transactions; we do not store full payment card details on our servers.

4. Shipping and Delivery

Please refer to our separate Shipping Policy for full details on delivery times, costs, and procedures.

5. Your Right to Cancel and Returns

As a UK consumer, you benefit from a statutory right to cancel your order within 14 days, as detailed in our Refund and Return Policy. This right is in addition to, and does not affect, your other statutory rights.

6. Consumer Rights

Under the Consumer Rights Act 2015, goods supplied by NORYEL must be as described, fit for purpose, and of satisfactory quality. Nothing in these Terms affects your statutory rights as a consumer.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of NORYEL or its content suppliers and is protected by UK and international copyright and trademark laws. You may not use, reproduce, or distribute any content from our site without our prior written consent.

8. User Conduct

You agree not to use our website for any unlawful purpose or in any way that could damage, disable, or impair the site. Prohibited behaviour includes attempting to gain unauthorised access to our systems, transmitting harmful code, or engaging in fraudulent activity.

9. Limitation of Liability

To the fullest extent permitted by law, NORYEL shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

10. Indemnification

You agree to indemnify and hold harmless NORYEL, our owners, employees, and affiliates from any claim or demand arising out of your breach of these Terms or violation of any law or the rights of a third party.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, without prejudice to any mandatory consumer protection rights you may have in your country of residence.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised "Last updated" date, and your continued use of our site constitutes acceptance of the revised Terms.

Contact

Questions about the Terms of Service should be sent to us:

NORYEL Email: noryel.contact@gmail.com